Last Updated: October 1, 2021
In this Privacy Notice (“Notice”) we describe how Trust20 (“Trust20”, “we”, “our” or “us”) collects, uses and discloses information that we obtain about those that interact with Trust20 via online advertisements or marketing emails, visitors to our website www.trust20.co (the “Site”) and clients that engage us to provide products and/or services, enroll in our courses, and/or engage with any other websites, pages, features, or content we own or operate (collectively with the Site, the “Services”).
By using the Services, you agree that you have read and accept this Notice and acknowledge and agree that your personal information will be collected and handled as described in this Notice. Your use of the Services, and any dispute over privacy, is subject to this Notice, the Cookie Policy and if you elect to enroll in a course, the Training Services Agreement (“Training Services Agreement”).
We take privacy very seriously, and we will not share personal information in ways unrelated to those described in this Notice. The Services are intended for companies located in the United States only, and you hereby expressly acknowledge and agree that if you are accessing and/or using the Services that you reside in the United States and will only access and/or use the Services in the United States.
Types Of Information We Collect About You
How We Use Your Information
How We Collect Your Information
How We Share Your Information
What Choices Do I Have Regarding Use of My Personal Information?
How We Keep Your Personal Information Secure
How we Retain Your Personal Information
Other Important Information
Other Jurisdictions
Contact Information
Types of Information We Collect About You
We collect information about you directly from you and automatically through your use of our Services. The information we collect from you depends on how you use our Services. This information includes the following:
How We Collect Your Information
Information We Collect Directly From You. If you would like more information about the Services, you can provide your name and email address to us via the Site. We also collect any additional information you choose to submit via any open text box we provide.
Information We Collect Automatically. We automatically collect information about your use of the Services through cookies and other technologies, such as the pages you view and your IP address. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information.
How We Use Your Information
We use your information, including your personal information, for the following purposes:
How We Keep Your Personal Information Secure
While take your privacy seriously and have a security team dedicated to keeping personal information safe. alteration, disclosure and/or destruction of information we hold. We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Because the internet is not a completely secure environment, we cannot warrant the security of any information a user transmits to us or guarantee that information on the Services may not be accessed, disclosed, altered, and/or destroyed by breach of any of our physical, technical and/or managerial safeguards. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. We are not responsible for the functionality, privacy and/or security measures of any other organization and are not responsible for the practices employed by any websites and/or services linked to and/or from the Services, including without limitation the information and/or content contained therein.
What Choices Do I Have Regarding Use of My Personal Information?
We may send periodic promotional emails to you. You may unsubscribe to promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process unsubscribe requests. If you unsubscribe from receiving promotional emails, we may still send you emails about your account or any Services.
Your Rights and Choices
You can make the following choices regarding your personal information:
How we Retain Your Personal Information
We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use and/or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with a user) for research or statistical purposes in which case we may use this information indefinitely without further notice. We may retain information (including without limitation your personally identifiable information) for a commercially reasonable time for backup, archival, audit purposes, and/or to comply with legal obligations, resolve disputes and enforce agreements. In some cases, if you choose not to provide us with requested information, you may not be able to use the Services. You can request further details of retention periods for different aspects of your personal data by contacting us.Please note that in the course of providing the Services, we collect and maintain aggregated, anonymized, or de-personalized information which we may retain indefinitely.
Other Important Information
Third Party Providers. The Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Notice, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites. We have no control over the privacy practices of websites or applications that we do not own and we have no liability related thereto.
Children Under 13. Our Services are not designed for children under 13, and we do not knowingly collect personal information directly from users under the age of 13 or from other websites or services directed at children. If we discover that a child under 13 has provided us with personal information, we will delete such information.
Changes to this Notice. We may change this Notice from time to time. When we make updates, we will post any changes to this Notice on the Site and we will update the ‘Last Updated’ date above. We encourage you to check back periodically to review this Notice for any changes since your last visit. If we make any changes to this Notice that materially affect our practices with regard to the personal information, we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site and/or by sending you an email to the email address, if any, we have on file for you.
Accessibility. If you are visually impaired, you may access this notice through your browser’s audio reader.
Other Jurisdictions
Company is located in the United States. The Services are hosted in, provided from the United States, and intended for those that reside in the United States. Personal information that you submit through the Services may be transferred outside of the jurisdiction in which you live. We also store personal information locally on the devices you use to access the Services. Your personal information may be transferred to other jurisdictions that do not have the same data protection laws as the jurisdiction in which you initially provided the information. The following provisions may apply to you depending on where you are located.
Nevada.
This notice is provided to you pursuant to state law. Nevada state privacy laws permit us to make marketing calls to existing customers, but if you prefer not to receive marketing calls, you may be placed on our internal opt-out list by emailing us at legal@trust20.co or you may also contact the Nevada Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Ste 3900, Las Vegas, NV 89101; telephone 702-486-3132; email: AGCinfo@ag.nv.gov.
Vermont.
In accordance with Vermont law, we will not share information we collect about you with companies outside of ours except as described herein, otherwise required or permitted by law.
Virginia.
This Section is only applicable to you if you are a resident of the state of Virginia (“Virginia Residents”). If you have a complaint, first contact us at legal@trust20.co. We will respond within 45 days after receipt of your request, and such time may be extended for an additional 45 days if it is reasonably necessary. We will notify you of any extension within the initial 45-day period. If you are not satisfied with our responses, you have the right to appeal. We will respond within 60 days after our receipt of your appeal. If you still have an unresolved complaint, please direct your complaint to the Virginia Attorney General at service@oag.state.va.us or call (804)786-2071.
California.
This Section is only applicable to you if you are a resident of the state of California (“California Residents”) and only applies to personal information for which Company is a “Business” (as defined in the California Consumer Privacy Act (“CCPA”), but does not apply to personal information we collect from you in the course of our provision of services to you where you are an employee, owner, director, officer or contractor of a company, partnership, sole proprietorship, non-profit or government agency. It applies to personal information we collect from California Residents on or through our Services and through other means (such as information collected offline or in person).
Rights and Choices. Under the CCPA and subject to certain limitations and exceptions, if you are a California resident, you may have certain rights with respect to information we have collected about you that constitutes personal information under the CCPA as set forth herein. This Notice describes the personal information we collect about you. We collect this information for the purposes described herein and we share this information as described herein. Company uses cookies as described in our Cookie Policy.
Exercising Your Rights. If you’re a California resident and desire to exercise your data protection rights, please contact us at legal@trust20.co. You may be required to provide additional information necessary to confirm your identity before we can respond to your request, and we will use that information only for that purpose. We may request that you submit a signed statement under penalty of perjury that you are the individual you claim to be. We will acknowledge receipt of your request within 10 days from receipt of such request and will endeavor to respond within 45 days after receipt of your request, but if we require more time (up to an additional 45 days) we will notify you of our need for additional time. For requests that we not sell your information we will comply with your request within 15 days after receipt of such request. We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you. You may make a request for disclosure of our information collection practices, the information we collected about you, or our sharing practices up to twice within a 12-month period. You may make a request that we not sell information or for deletion of your information at any time. For requests for a copy of the personal information we have collected during the 12endeavor to provide the information in a format that is readily useable, including by mailing you a paper copy or providing an electronic copy to your registered account, if you have registered an account with us. For requests for deletion of your information, please understand that California law permits us to retain certain information and not to delete it under certain circumstances. By way of example, we are not required to comply with a request to delete information if (1) the information is necessary for us to (a) complete a transaction for you or otherwise perform a contract; or (b) detect, protect against, or prosecute security incidents, fraud or illegal activity; (2) we use the information only internally in ways reasonably aligned with your expectations as our customer, and (3) we are required to retain the information to comply with legal obligations. If we receive such a request from you, we will notify any service providers we have engaged and provided your information to delete your information as well.
Selling Information. We do not sell your information for monetary consideration, and we do not disclose your information for other valuable consideration. If, in the future, we enter into arrangements that fall within the definition of a ‘sale’ under the CCPA, we will update this Notice.
Using an Authorized Agent. You may submit a request through someone holding a formal ‘Power of Attorney’. Otherwise, you may submit a request using an authorized agent only if (1) the person is registered with the Secretary of State to do business in California, (2) you provide the authorized agent with signed written permission to make a request, (3) you verify directly with us that you have authorized the person to make the request on your behalf, (4) you verify your own identity directly with us, and (5) your agent provides us with proof that they are so authorized. We will require the agent to submit proof to us that they have been authorized to make requests on your behalf.
Categories of Information Collected. During the past 12 months we may have collected the following categories of information about California residents from the listed sources, used it for the listed business purposes and shared it with the listed categories of third parties. This includes information about Site visitors, customers that have enrolled in courses, employees, vendors, suppliers, and any other person interacting with us either online or offline. Not all information is collected about individuals. For instance, we may collect different information from applicants for employment than from customers. Please see more information below:
Contact Us
If you have questions about this Notice, please contact us at:
Relish Works Inc., d/b/a Trust20
Attn: Privacy Team
222 W Merchandise Mart Plaza
Suite #575
Chicago, IL 60654
Email: legal@trust20.co
773.831.5692
