Get Trust20 Trained

Learn how these Trust20 Tactics can help you:

  • Regain diner confidence
  • Prioritize the health and safety of your staff and diners
  • Create a clean and safe dining experience
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An in-depth online training course that explains the Trust20 tactics and how your restaurant can maintain a high standard of health and safety processes. This training is led by industry experts who outline the steps your restaurant should take to implement all of the Trust20 Tactics.
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Tactic Specific Training

Carefully crafted videos that explain the core concepts, tips, and tricks associated with each Trust20 Tactic.

Backed by Experts

This carefully selected panel of seasoned experts from across the hospitality industry share their insights.

Prepare for Space Certification

Take this training to confidently prepare for a Trust20 Space Certification.

Get Started

Meet Our Experts

Trust20 assembled a talented group of experts from across the food industry to share their expertise and help restaurants navigate current challenges.
Erica Waara
North American Food Safety and Quality Assurance Director
Gordon Food Service
Eric Losey
Distribution Manager
US Chemical
Chris Goguen
Chem/Bev Regional Manager
Gordon Food Service
Lori Mukoyama
Design Director
Gensler
Luisa Castellenos
Co-Founder and COO
Science On Call
Andy Frievogel
Co-Founder and CEO
Science On Call
Amy Mulchay
Managing Counsel
Gordon Food Service
Kate Micheels
Director of Innovation
Relish Works
Dr. Larry Kociolek
Pediatric Infectious Diseases
Physician
Michael Braden
Senior Culinary Manager
General Mills

The Twenty Trust20 Tactics

Our standards are based on 20 tactics that cover four categories. These tactics were developed with cleaning, health, and safety experts and are inclusive of CDC and government guidance.

Cleaning & Sanitization

Confidently understand what it takes to thoroughly clean your restaurant. These tactics cover food safety, sanitizing, disinfecting, and air ventilation.

See All Tactics

Social Distancing

Thoughtfully consider ways to implement social distancing measures in your space. These tactics cover operational measures and space changes for front- and back-of-house, contactless payment and pick-up options, and best practices for admitting and serving healthy customers.

See All Tactics

Employee Health & Safety

Carefully plan how to support your most important asset - your people. These tactics outline best practices for PPE, handwashing protocols, daily health checks, and relevant HR practices and policy.

See All Tactics

Diner Health & Safety

Creatively explore ways to share your cleaning and safety measures with your customers. These tactics introduce methods, messages, and relevant signage that effectively communicate your safety efforts and help set new expectations for customers.

See All Tactics

Cleaning & Sanitization

Confidently understand what it takes to thoroughly clean your restaurant. These tactics cover food safety, sanitizing, disinfecting, and air ventilation.

See All Tactics

Social Distancing

Thoughtfully consider ways to implement social distancing measures in your space. These tactics cover operational measures and space changes for front- and back-of-house, contactless payment and pick-up options, and best practices for admitting and serving healthy customers.

See All Tactics

Employee Health & Safety

Carefully plan how to support your most important asset - your people. These tactics outline best practices for PPE, handwashing protocols, daily health checks, and relevant HR practices and policy.

See All Tactics

Diner Health & Safety

Creatively explore ways to share your cleaning and safety measures with your customers. These tactics introduce methods, messages, and relevant signage that effectively communicate your safety efforts and help set new expectations for customers.

Get Started
For your staff

Get Trust20 Trained

Make sure that you and your staff have the knowledge and resources to create and maintain and healthy, safe, and clean dining environment.

Take the training
1

Watch the training

Select and watch the Trust20 training(s) to learn about the tactics and how to apply them.

2

Pass the training quiz

After each training module, take and pass a quiz to verify your knowledge and ability to apply it in your restaurant.

3

Receive the training badge

Upon passing the quiz, receive a training badge indicating your completion and passing of the course.

Trust20 Training

Trust20 is built on 20 tactics that help you meet and exceed health and safety guidelines, earning and keeping diner trust. Get trained on the tactics!

$35 ($5 OFF Early Promo)

Cleaning & Sanitizing for Restaurants

90 Minutes

3 experts

6 Tactics

This 90 minute training covers 6 tactics about cleaning and sanitizing for your restaurant. Learn the latest protocols from three experts in: food safety, sanitizing, and HVAC.

Take the Training

Our Trainings Cover 20 Tactics over 4 categories

Cleaning & Sanitizing

Confidently understand what it takes to thoroughly clean your restaurant. These tactics cover food safety, sanitizing, disinfecting, and air ventilation.

Social Distancing

Thoughtfully consider ways to implement social distancing measures in your space. These tactics cover operational measures and space changes for front- and back-of-house, contactless payment and pick-up options, and best practices for admitting and serving healthy customers.

Employee Health & Safety

Carefully plan how to support your most important asset - your people. These tactics outline best practices for PPE, handwashing protocols, daily health checks, and relevant HR practices and policy.

Diner Health + Safety

Creatively explore ways to share your cleaning and safety measures with your customers. These tactics introduce methods, messages, and relevant signage that effectively communicate your safety efforts and help set new expectations for customers.

See all 20 Tactics

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