Become a Trust20 Certified Restaurant

Trust20 Certified Restaurants

  • Follow a high standard of practices, putting diner safety first.
  • Are independently reviewed and verified by a Trust20 specialist.
  • Are transparent with diners and keep them informed.
Get Certified

Diners want to feel safe in your restaurant. As a Trust20 restaurant you tell diners that are you following a high standard, that your practices have been independently verified, and that you commit to transparency.

Watch the Video

How it works

Step 1

Schedule a Free Assessment

A Trust20 representative reviews with you the 20 tactics and identifies if any adjustments may be needed to qualify (done via phone).

Step 2

Have your space independently verified

On a mutually selected date, a Trust20 specialist conducts an in-person walkthrough and consultation of your space, practices, and procedures.

Step 3

Receive certification

Restaurants that meet criteria for all 20 tactics become certified. You’ll receive a window certification sticker, are added to our certification network, and can direct diners to Trust20.co to learn the practices you follow.

Sign up for a free assessment call

Upon submitting this form, a Trust20 representative will reach out to schedule an assessment phone call.

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The Twenty Trust20 Tactics

Our standards are based on 20 tactics that cover four categories. These tactics were developed with cleaning, health, and safety experts and are inclusive of CDC and government guidance.

Cleaning & Sanitization

Confidently understand what it takes to thoroughly clean your restaurant. These tactics cover food safety, sanitizing, disinfecting, and air ventilation.

See All Tactics

Social Distancing

Thoughtfully consider ways to implement social distancing measures in your space. These tactics cover operational measures and space changes for front- and back-of-house, contactless payment and pick-up options, and best practices for admitting and serving healthy customers.

See All Tactics

Employee Health & Safety

Carefully plan how to support your most important asset - your people. These tactics outline best practices for PPE, handwashing protocols, daily health checks, and relevant HR practices and policy.

See All Tactics

Diner Health & Safety

Creatively explore ways to share your cleaning and safety measures with your customers. These tactics introduce methods, messages, and relevant signage that effectively communicate your safety efforts and help set new expectations for customers.

See All Tactics

Cleaning & Sanitization

Confidently understand what it takes to thoroughly clean your restaurant. These tactics cover food safety, sanitizing, disinfecting, and air ventilation.

See All Tactics

Social Distancing

Thoughtfully consider ways to implement social distancing measures in your space. These tactics cover operational measures and space changes for front- and back-of-house, contactless payment and pick-up options, and best practices for admitting and serving healthy customers.

See All Tactics

Employee Health & Safety

Carefully plan how to support your most important asset - your people. These tactics outline best practices for PPE, handwashing protocols, daily health checks, and relevant HR practices and policy.

See All Tactics

Diner Health & Safety

Creatively explore ways to share your cleaning and safety measures with your customers. These tactics introduce methods, messages, and relevant signage that effectively communicate your safety efforts and help set new expectations for customers.

Get Started

Trust20 Certified Restaurants

Check out the ever growing list of restaurants commited to diner safety.

Puckett’s Grocery & Restaurant
Nashville, TN
Greco
Boston, MA
Bon Me
Cambridge, MA
Los Tios
Houston, TX
Deacon's New South
Nashville, TN
Le Peep Cafe & Pub
Mount Prospect, IL
Prep
Atlanta, GA
Burger Bar Chicago
Chicago, IL
Giammarco's
Westerville, OH
Puckett’s Grocery & Restaurant
Nashville, TN
Greco
Boston, MA
Bon Me
Cambridge, MA
Los Tios
Houston, TX
Deacon's New South
Nashville, TN
Le Peep Cafe & Pub
Mount Prospect, IL
Prep
Atlanta, GA
Burger Bar Chicago
Chicago, IL
Giammarco's
Westerville, OH
See All Restaurants

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