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Press Release: General Mills and Trust20 Partnership

Trust20 Contributors

September 17, 2020

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CHICAGO (September 17, 2020) -- Trust20, an upgraded safety and certification program for restaurants across North America has launched a partnership with Gordon Food Service and General Mills Foodservice to promote safer restaurants and increase consumer confidence when dining out. The Gordon Food Service and General Mills collaboration demonstrates a shared commitment to enhanced health and safety guidelines for foodservice industry staff and diners in the new normal.

The Trust20 model is built on 20 tactics developed in collaboration with industry and functional experts (e.g. cleaning & sanitizing, space design, food specialists, etc.), making the combined expertise of Trust20, Gordon Food Service and General Mills a powerful industry alliance. With each organization's deep roots in the restaurant operator and owner communities, the upgraded safety guidelines will be further amplified to create safer spaces for both staff and diners.

Nick Florek, General Manager of Trust20, said, “It is incredible to have the support of companies like Gordon Food Service and General Mills - organizations that are leaders in the food and foodservice industries for over 150 years. We are excited to boost the Trust20 voice as diners across the country look to foodservice industry experts for more effective health and safety procedures when dining out.”

“Restaurants have a lot on their plate right now as they navigate the pandemic and work diligently to welcome back diners as safely as possible,” Bruce Allen, President and General Manager of Foodservice at General Mills. “General Mills looks forward to partnering with Gordon Food Service to raise awareness about Trust20 and help restaurants take steps to instill consumer confidence in dining out again.”

Rich Wolowski, CEO of Gordon Food Service, “As a trusted partner of Gordon Food Service for many years, we are incredibly excited to have General Mills onboard as a Trust20 partner as we continue to focus on helping our customers and the foodservice industry thrive again.”

The Trust20 tactics cover four categories for restaurants hoping to set the bar higher for health and safety, including cleaning and sanitizing, social distancing, employee health and safety, and diner health and safety. “It is truly an industry-wide coming together to raise the bar higher for health and safety.” stated Florek. Core components of the Trust20 program are on-site restaurant certification inspections and a set of resources to help restaurant operators meet enhanced diner expectations.

About Trust20

Trust20 is the new standard of restaurant safety and diner comfort, based on 20 tactics by health and safety experts. Supported by Gordon Food Service and General Mills, Trust20 provides an independently verified certification of restaurant practices, training, and other resources to help restaurants create safe, healthy, and welcome spaces for diners., @Trust20USA

About General Mills Convenience & Foodservice

The General Mills Convenience & Foodservice division serves the convenience, foodservice and bakery industries by providing quality products from time-trusted brands along with culinary, nutrition education and marketing resources to help operators succeed. Its distinguished brand portfolio includes Big G Cereals, Yoplait, Nature Valley, Gold Medal, Pillsbury, Chex Mix, Bugles, Gardetto’s and Annie’s. For more information, please visit

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