Make a New Year's Resolution: Be a Trust20 Diner

Trust20 Contributor

December 31, 2020

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The end of 2020 is upon us (finally), and it is the time of year where we think about what we want to carry into a new year. If you want to make a New Year's resolution or jump in on a #NewYearNewMe plan, make sure you consider how you can do your part for the community! The Trust20 Diner Pledge is a commitment to your own health and safety, as well as a promise to the the people around you and to the restaurant industry as a whole.

What does it mean to be a Trust20 Diner?
There are five parts to being a part of the Trust20 Diner community. Signing the Trust20 Diner Pledge means that you are doing your part to create safer dining experiences and leading by example when it comes to enjoying your meals out responsibly. These action items protect both diners and restaurant workers and ultimately will support the restaurant industry in navigating what normal means as we move into 2021 and beyond.

⭐️     Read the rules ahead of time.
Most restaurants have posted their health and safety protocols on their website and social media handles, so know what you’re walking into before you head out the door. Confirm that any of your peers joining you for a meal are willing to follow the safety solutions the restaurant has implemented.

⭐️     Respect the reservation table time limits.
Updated cleaning procedures mean you may have to wait a couple more minutes for added health and safety. Restaurant workers are carrying even more responsibility than they have in the past. Servers are attending to the needs of your dining experience as well as your health and safety. Food handlers are monitoring ingredients and dishes to keep them out of the temperature danger zone and implementing additional cleaning and disinfecting procedures. Hosts may be welcoming diners and operating an entirely new off-premise system. These additional health and safety measures take time - show some empathy and patience!

⭐️     Keep your distance.
Maintain at least a six feet distance when not seated at your table and follow social distancing floor markers. Being aware of your surroundings will help ensure that restaurant operations continue to run smoothly and protect your health when enjoying your meal.

⭐️     Wear your mask.
Be prepared to have your temperature checked at the door, to wash your hands before entering, to use touch-less menus, and to wear your mask when you're not seated at your table or in accordance with local regulations. If you are not eating or drinking, keep your mask on and be prepared to put your mask back on if a restaurant employee approaches your table.

⭐️     Give a little more whenever you can.
If everyone gave a little extra, it would go a long way. Small restaurants in particular have been hard hit throughout this crisis and their employees are often a close-knit community. While operators are concerned about creating safer dining experiences, they are also bearing the concern for their employee's safety and well-being. Support your local favorites by tipping generously, or donating to restaurant funds. It also never hurts to say "thank you" loudly and often.

Restaurant owners, operators, and employees go to great lengths to protect diners and create a safer dining experience for everyone. These five small action items are a big way for diners to show their support and gratitude to the frontline workers they encounter.

Will you start the new year strong and Sign the Trust20 Diner Pledge?


About Trust20
Trust20 is the new standard of restaurant safety and diner comfort, based on 20 tactics by health and safety experts. Supported by Gordon Food Service and General Mills, Trust20 provides an independently verified certification of restaurant practices, training, and other resources to help restaurants create safe, healthy, and welcome spaces for diners. @Trust20USA

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