Trust20 is home to a new standard of restaurant safety and diner comfort.

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Trust20 was born out of the idea that both restaurants and diners have roles in creating healthy, safe, and clean dining experiences. By working together and adhering to high standards, we can support the next generation of a thriving restaurant industry.

We certify that restaurants meet a high standard of safety for their diners

Trust20 is based on 20 tactics developed by health & safety experts, and guided by extensive review of CDC, federal, and state/local regulations. All Trust20 restaurants are independently reviewed to verify they meet our standards to receive certification.

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Gordon Food Service

Gordon Food Service is a crucial supporter and partner to Trust20. Many Trust20 specialists are trained members of the Gordon Food Service Chemical & Beverage team with 18 divisions across the United States. Their skilled specialists have serviced all types of restaurants for over 40 years and work alongside restaurant operators to solve all sorts of problems - from dishwasher efficiencies and sanitation protocols to expanded product offerings and menu design.

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The Twenty Trust20 Tactics

Our standards are based on 20 tactics that cover four categories. These tactics were developed with cleaning, health, and safety experts and are inclusive of CDC and government guidance.

Cleaning & Sanitization

Confidently understand what it takes to thoroughly clean your restaurant. These tactics cover food safety, sanitizing, disinfecting, and air ventilation.

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Social Distancing

Thoughtfully consider ways to implement social distancing measures in your space. These tactics cover operational measures and space changes for front- and back-of-house, contactless payment and pick-up options, and best practices for admitting and serving healthy customers.

See All Tactics

Employee Health & Safety

Carefully plan how to support your most important asset - your people. These tactics outline best practices for PPE, handwashing protocols, daily health checks, and relevant HR practices and policy.

See All Tactics

Diner Health & Safety

Creatively explore ways to share your cleaning and safety measures with your customers. These tactics introduce methods, messages, and relevant signage that effectively communicate your safety efforts and help set new expectations for customers.

See All Tactics

Cleaning & Sanitization

Confidently understand what it takes to thoroughly clean your restaurant. These tactics cover food safety, sanitizing, disinfecting, and air ventilation.

See All Tactics

Social Distancing

Thoughtfully consider ways to implement social distancing measures in your space. These tactics cover operational measures and space changes for front- and back-of-house, contactless payment and pick-up options, and best practices for admitting and serving healthy customers.

See All Tactics

Employee Health & Safety

Carefully plan how to support your most important asset - your people. These tactics outline best practices for PPE, handwashing protocols, daily health checks, and relevant HR practices and policy.

See All Tactics

Diner Health & Safety

Creatively explore ways to share your cleaning and safety measures with your customers. These tactics introduce methods, messages, and relevant signage that effectively communicate your safety efforts and help set new expectations for customers.

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Trust20 is built on 20 tactics that cover four categories

6 tactics
Cleaning & Sanitizing

Confidently understand what it takes to thoroughly clean your restaurant. These tactics cover food safety, sanitizing, disinfecting, and air ventilation.

7 tactics
Social Distancing

Thoughtfully consider ways to implement social distancing measures in your space. These tactics cover operational measures and space changes for front- and back-of-house, contactless payment and pick-up options, and best practices for admitting and serving healthy customers.

5 tactics
Employee Health & Safety

Carefully plan how to support your most important asset - your people. These tactics outline best practices for PPE, handwashing protocols, daily health checks, and relevant HR practices and policy.

2 tactics
Diner Health & Safety

Creatively explore ways to share your cleaning and safety measures with your customers. These tactics introduce methods, messages, and relevant signage that effectively communicate your safety efforts and help set new expectations for customers.

See all 20 Tactics

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Our partners at Gordon Food Service have 120+ years of experience helping restaurants.

The Gordon Food Service ChemBev team is a crucial partner to Trust20. The ChemBev team has 18 divisions across the east coast and has serviced all types of restaurants for over 40 years. Their skilled specialists work alongside restaurants to solve all sorts of problems - from dishwasher efficiencies and sanitation protocols to expanded product offerings and menu design. In response to COVID-19, the ChemBev team is training and equipping specialists to consult restaurants and perform Trust20 Audits. 

The ChemBev team works closely with Gordon Food Service’s sales team to help solve restaurant issues. Leverage this relationship to understand products, trainings, and various other services that Gordon Food Services offers to its customers.

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