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Trust20 Certified Restaurants

  • Follow a high standard of practices, putting diner safety first.
  • Are independently reviewed and verified by a Trust20 specialist.
  • Are transparent with diners and keep them informed.
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Restaurants have invested a lot to ensure your dining experience is a safe one. Learn about our 20 cleaning and safety tactics and what you can do to play your part.

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Diners Are Demanding More From Restaurants

“For me to go to a restaurant, I need to see enough distance between tables, all people in the establishment–especially the servers–wearing masks, and all consumers who are not actively eating and drinking wearing masks.”

“I would like to be able to see 6ft of distance between the path I’m walking and where people are sitting as I go to my table. I need that for me to feel comfortable eating in the restaurant.”

“If I go to a restaurant and they tell me I need to wait an extra 5-10 minutes so they can clean, I’m more than happy to because that lets me know they are doing their part correctly.”

“The pub near my house I could tell wasn’t as clean or safe as other places. The woman behind the bar wasn’t wearing a mask. It felt they didn’t have a high level of safety in place. I personally wouldn’t go back there. If we see it in the front, I’m sure it is in the kitchen, too.”

“They were so proactive and not only being polite but explaining the safety precautions before we went to the table. I appreciated how clear and strict they were in their process.”

“I still get some anxiety going into restaurants. I wasn’t very comfortable because some folks in the restaurant we’re not wearing masks and in large groups.”

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UV-C Creates A Healthier Environment For Your Team Members, Guests - And A Healthier Bottom Line

Learn from Trust20 Partner VLS about UV-C and how it can support your restaurant's health and safety efforts.

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From the Blog

UV-C Creates A Healthier Environment For Your Team Members, Guests - And A Healthier Bottom Line

Learn from Trust20 Partner VLS about UV-C and how it can support your restaurant's health and safety efforts.

Read More

An Interview with Ethanology Distillation on combining Safety with a Stellar Experience

Claudia Saric and Trust20 interviewed Ethanology Distillation owner, Nicholas Lefebre, on how their distillery is handling health and safety, and the creative ways their team is preparing for the winter months. Read more on how this innovative distillery is enticing customers to their space, all while keeping the safety of their staff and diners their #1 priority.

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Why Trust20?

Trust20 was born out of the desire to create clear standards for restaurant operators in an uncertain time with rapidly changing regulations. It was clear that many would-be customers were hesitating to return to dining in until it became clear that a restaurant prioritized creating a safe environment. We originally were positioned to help clear up confusion and streamline health and safety procedures, but Trust20 has evolved into much more than that.

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Did you Miss #NationalStuffingDay? Preparing for Thanksgiving

The holidays are bound to look a little (okay, a lot) different this year. Many people have put their travel plans on hold and are wondering how they will bring a festive energy to their homes. We may be celebrating Thanksgiving with much smaller circles this season, but that doesn’t mean we can’t enjoy an excellent meal with people we love.

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Ready to open your doors to diners? Make a plan first.

Alisha Cieslak, Chief Legal & Risk Officer of Gordon Food Service says, "Trust20 was born out of an idea that, in the absence of local, state or federal guidelines, diners will want reassurance that a restaurant is taking extraordinary care to reduce the risk of virus transmission."

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Understanding COVID-19 Transmission Reduces Risk for Restaurants

The COVID-19 pandemic has required an aggressive public health response to minimize transmission and prevent deaths. It is clear that the public health response has been successful in “flattening the curve” of new infections, even in the most heavily impacted cities.

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Cleaning, Sanitizing, and Disinfecting during COVID-19

To reopen restaurants amidst COVID-19, it may seem that every process for cleaning and sanitation has to change. While this pandemic certainly affects behaviors and tactics in the restaurant, realistically you’re not starting from scratch.

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Social Distancing Hospitality

As dining rooms open up, a crucial part of the process is reevaluating what hospitality means for the restaurant industry. Consumer interest in dining out is slowly starting to ramp up, but safety is still top of mind for many diners. Now is the time to look at what hospitality means in your restaurant, and how you can deliver great experiences for your guests while emphasizing safety.

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5 Steps to be a Considerate Diner at Restaurants

As the foodservice industry sets the bar higher to enhance health and safety protocols, we as consumers must also be doing our part to be considerate and model diners. Read the five steps that you can take in order to be a five-star guest at a restaurant.

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One restaurant group's perspective on the new normal

On July 31, 2020, Trust20 interviewed Lyle Richardson, Chief Operating Officer of A. Marshall Hospitality Group, a Trust20 participating partner, in Tennessee to talk about how their restaurants have pivoted during the COVID-19 crisis.

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5 Steps to Prepare Your Restaurant for a Positive Case

A positive COVID-19 case or exposure in your restaurant can be a scary prospect and it may occur even while implementing proper safety and sanitation protocols. Don’t wait for a positive test to think about how your restaurant will respond. Trust20 is helping you plan ahead with these five methods to approach the appropriate response plan for your restaurant.

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3 Ways to Optimize your Restaurant’s Operations

From utilizing staff in order to add or update restaurant roles, to maximizing off-premise dining, these three check-list items below should be kept top of mind for operators looking to optimize their restaurant’s operations in the new normal

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Why Employee Communication and Coordination is Essential

Ultimately a safe environment is a two-way street where everyone involved respects the new social contracts that have developed in response to COVID. You can follow all of the CDC’s guidelines and procedures in the restaurant, but if your staff aren’t following the CDC’s recommended social distancing guidelines in their personal life, they can put your restaurant at risk.

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My Employee Has Been Exposed To COVID-19. Now What?

Employees in the hospitality industry are accustomed to working in close proximity to each other and teams develop close-knit, personal relationships. As a restaurant operator, your business runs best when each employee feels supported and the team is working smoothly together. An element of keeping ...

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Top 5 Tips to Dine & Date Safely during COVID

Most of us were left at home or sheltering-in-place at the beginning of the COVID-19 pandemic, but that didn’t stop singles in their quest for love. In fact, in March 2020, online dating saw a huge spike in user activity when cities across the USA began shutting down. Apps like Bumble recorded a near 25% increase in sent ...

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Press Release: General Mills and Trust20 Partnership

Trust20, Gordon Food Service and General Mills partner to support a higher standard of cleaning and safety in the foodservice industry

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Trust20 Interview with Marshall Hospitality

On July 31, 2020, Trust20 interviewed Lyle Richardson, Chief Operating Officer of A. Marshall Hospitality Group, a Trust20 participating partner, in Tennessee to talk about how their restaurants have pivoted during the COVID-19 crisis.

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Good-Bye Summer, Hello Fall: Dining in Cooler Weather

In 2020, the Autumnal Equinox falls on September 22 and bids summer goodbye. Many people will celebrate the season of pumpkin spice lattes, apple picking, and digging out a favorite oversized sweater. However, restaurant owners may be more hesitant to celebrate the change of season, particularly if their businesses are located in a city known for dramatic weather. Let’s face it: winter IS coming.

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Dining Out? You Should Wear Your Mask More Than You Think.

Dining out at restaurants has provided a bit of normalcy to the crazy world we are living in. We may have become accustomed to cooking for ourselves at home, but there’s nothing quite like visiting your favorite restaurant and getting some comfort food.

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Celebrating & Elevating Hispanic & Latinx Restaurants

National Hispanic Heritage Month in the United States is from September 15th to October 15th, which serves to honor and highlight U.S. Latinx culture and history. As many of us know, a huge part of the evolution of the United States food scene has been the influence of Latin American gastronomy.

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Communication and Your Kitchen

The hospitality industry has persevered through incredible challenges this year and the bulk of the credit can be attributed to the restaurant owners who have poured their hearts into their businesses. Operators have read and implemented all the health and safety protocols, fully stocked (and hoarded) paper towels and...

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The New Dine and Dash: Speeding Up Your Dining Experience

It is becoming increasingly more common for restaurants to set a time limit on their diners’ tables. Compliance with health and safety guidelines means that turnover time on a table has doubled since...

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Avoiding People Isn't Rude

Trust20 has written a lot about what restaurants can do to protect their employees and patrons. These considerations and protective measures are essential to creating healthy communities, however, in order for these efforts to be successful, diners must also participate wholeheartedly.

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Fall Outdoor Dining Inspiration

As the leaves begin to turn and we head into spooky season, there are so many innovative, creative and festive ways that restaurants across...

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Cleaning, Disinfecting, Sanitizing: What’s the Difference?

Restaurants across the country have instituted additional health and safety protocols in order to ensure the comfort of their diners. Cleaning, sanitizing and disinfecting are often...

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Exploring Chicago Restaurants

It has been eight months since the pandemic unraveled life as we know it and everyone seems to be reaching a new level of stir-crazy as the same day repeats...

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Are You Dining Out For Halloween? We’ve Got Some Suggestions!

Halloween certainly won’t look the same in 2020 even though we’re all wearing masks already. The Trust20 team has collected ...

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Are You Afraid of a Bad Review? Don't Be.

Restaurants have been weathering incredible challenges throughout 2020 and now that dine in service is becoming available across the country, businesses must...

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Election Day is Tomorrow. Are You Ready?

Election Day is tomorrow! If you have already voted, congratulations. We hope that you received your ...

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Exploring Atlanta Restaurants

Dining out seems like the best excuse to change out of your sweatpants and escape the house for a little bit. One of our favorite things...

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